Testimonials

We thank our happy patients for the kind words they take the time to write us.

Testimonial from SB

To Whom It May Concern: I am writing this letter on behalf of Ingrid, whom I had the pleasure of meeting following surgery earlier this year. Although I had originally planned to care for myself, it was strongly recommended that I have someone, at least for the first couple of days, to assist with the cooling measures, medication, etc. and as a safeguard “just in case”. As I am a very independent person, I really thought that I could handle things on my own. I hate to admit it, but I am so glad that I had arranged with Reliable Recovery to help me out. It would have been nearly impossible for me to have done everything by myself. She was waiting for me after surgery, drove me to a nearby Hotel and took me to my follow-up visit the next day. Hourly, throughout the entire night, she applied iced wash cloths to control swelling, made sure I kept hydrated and medicated. She escorted me to the restroom and on one trip, I was not real steady and almost passed out – I would hate to think what might have happened if I had and she hadn’t been there. I had no idea how vulnerable I was & it was pretty scary. In addition to being very independent, I am also a very private person. Ingrid somehow managed to completely respect my privacy, make me feel safe without being intrusive, knew exactly what to do & when to do it. The amazing thing is that I looked pretty ghastly, yet she was not the least bit taken aback and was as nurturing as anyone could possibly be (keep in mind, we had never met before this). I know this will sound corny, but in my mind, my caregiver was quite literally an Angel and I would gladly recommend her to anyone considering assistance after surgery.

Sincerely, SB

Testimonial from LR

It gives me great pleasure to write this letter of commendation to convey my complete satisfaction with Reliable Recovery, the caretaker who looked after me during my recent surgery. After scheduling my surgery date, I began the process of telephone interviews in hopes of finding an experienced caretaker to help me through my post-op recovery. As soon as I began talking to Reliable Recovery, my search ended. I intuitively knew I had found the right person. Ingrid emitted warmth through her voice. I could sense her nurturing, her compassion and her genuine commitment to her role as caretaker. She even extended an offer to meet me in person prior to surgery if this would help me in the decision process. I declined her kind invitation, as I didn’t feel it necessary, though I truly respect and appreciate the extra ‘unpaid’ time she was willing to spend with me. The communication by phone was enough to squelch any anxieties I might have had in entrusting my care to someone I didn’t even know. Ingrid was ‘genuine’ and I knew I had found the right person. In addition, her fees were very fair and competitive with other caretakers I had phoned. Ingrid was punctual with her transportations duties. She picked me up after my surgery, and also took me to and from the doctor’s office for my next day post-op appointment. Her demeanor was always uplifting, and I never saw her without a smile. I truly believe that this kind of ‘positive’ spirit is imperative for the healing process. She oversaw my taking of medication and prepared light meals as needed. She changed my ice packs consistently during the day and throughout the night, to keep the swelling in check. She was conscientious in keeping me well hydrated. It was such a comfort just to know that Ingrid was in the next room ready to help me in any way necessary. I would highly recommend the caretaking services provided by Reliable Recovery. I truly believe that having a feeling of peace and giving my trust over to Reliable Recovery is the reason why my recovery went so beautifully! And speaking of ‘beautiful’, Ingrid is a beautiful lady both inside and out! I am so very thankful that I had Ingrid’s hand to hold on to.

Sincerely, LR

Testimonial from JH

Having plastic surgery for any person is somewhat of a daring, yet scary, yet promising event. It is a huge, personal decision about important spiritual, emotional and physical parts of one’s life. Sometimes, as it happens, family members are so emotionally attached, that it becomes difficult to have them involved in the “intricacies” of the procedure. This is where Reliable Recovery comes in.!!!! Ingrid is a “special” kind of human being to help one “over the hump” of getting all of these issues in carefully prepared order. She was with me from beginning to end. The comfort of knowing that an experienced, compassionate, person would be there was so reassuring. I would have her with me “in a minute” if I ever chose to do something like this again. It took a LOT of worry off my family also, to know that I was in such good care.

Thank you, Reliable Recovery

JH

Kelly Testimonials coming soon…

Testimonial From Theresa

Reliable Recovery, Kerry Brewer, I want to thank you very much for all that you have done for me!  I will NEVER forget it.  The true kindness, concern, compassion and highest quality of care you have bestowed upon me is by far the greatest and most humbling experience I have had thus far.  Kerry went over and beyond all means to make me feel comfortable and cherished at the same time.  We had many great laughs and she tended to me with so much care and compassion that I felt like she was like a sister to me.  You have exceeded great expectations.  The quality of care you have found in Kerry as an employee is a very valuable one.  You have an incredible asset in Kerry.  She was quick to respond to any needs I had and was there to helping and aiding me.  She was very professional and had everything organized so I was very comfortable.  Kerry is a true rare gem!! Theresa

Testimonial from Marilyn

Dear Reliable Recovery, I want you and Rita both to know how great it was to have her here taking care of me. She knew just what to do and when. Rita was patient and kind and thorough, reading through my post-op notes and highlighting important information for me for after she left. She also labeled all my meds on top, which made it helpful to my husband. I felt like I had a guardian angel with me, as I came home from surgery. I would highly recommend your services to anyone in need. Thank you so much! Marilyn

Testimonial from P, San Diego

Rita was very punctual and nice. She cared for me like a mother would and I highly recommend her. She even wrote down which pills to take after she left so I would not be confused. Thanks again for having a service like this, as some of us do not have dear ones to care for us when we need them. I’ll pass on your name and it was nice doing business with you both. Cheers, P

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